The AI assistant

For: Pool safety inspectors, Pool fence contractors, Pool builders, Property managers and agencies · Last updated 16 October 2026

The Assistant button opens a chat that can explain how PoolPreCert works, draft a quote or invoice from what you type, and point you to official QBCC and Queensland Government pages.

Who it is for: Paid business accounts (not the trial or pool owner accounts).

How to do it

Press Assistant and type a question, such as where do I add a customer.
To draft a quote, type something like: Quote Jess Taylor $180 for a pool inspection at 12 Lagoon Ave.
Read the preview. It only creates or sends the document after you press Confirm. Press Cancel to stop.
Delete a chat with Delete on the Assistant page. Chats are kept for 30 days after the last message.

Privacy

The text you type and the customer details it looks up are sent to Anthropic, our AI provider, to produce the answer. Please do not type passwords or card numbers. Each person sees only their own chats.

What it does not do

It does not decide whether a pool meets the standard and will not give a verdict on any pool.
It can make mistakes. Check anything important with the official source.
It never changes or deletes anything apart from the quote or invoice you confirm.

Common questions

Why did it stop answering?

Each person has a daily message limit and each business a monthly one. A platform budget can also pause it.

PoolPreCert helps you do and record your work. It does not decide whether a pool meets the Queensland standard. Only a licensed pool safety inspector does that.

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This opens an email to the PoolPreCert team. Please do not include passwords or personal details.

All Help Centre articles · Still stuck? Email support@poolprecert.com